Status Update – 07/01/2021

Currently we are operating on a hybrid customer service model. What does that mean? At this time, all driver’s license and identification card transactions are required to have an appointment for service.  This includes renewals, duplicates for an address or name change, lost or stolen licenses, and upgrades to Real or Enhanced DL/IDs. Upgrades to Real ID or Enhanced ID do require additional documentation.

Marriage Licenses can be applied for using:

• Standby service: add your name to our standby list either from home or once you are in the building. Our system will inform you of your place in line. Availability is subject to current capacity limits and you must be in the building when your name is called in order to be served. Add your name to our standby list (starts daily at 8 am)

Questions? Call or reach out to us via email at customerservicevm@co.scott.mn.us. We have staff ready and available to answer your questions from 8 AM – 4:30 PM, Monday – Friday.