This new way to reach needed mental health services, resources, and information is a significant step forward in helping people in crisis – 24 hours a day, seven days a week. It is not a new service, but it is an easier-to-remember number that replaces the National Suicide Prevention line.
Unlike the 911 emergency line (which is locally operated), until the 988 system is fully rolled out, callers may not be immediately connected to local resources. If someone wants to be certain to reach local resources directly, the following options are readily available:
• If someone is experiencing a mental health crisis and needs someone to come to them, call Scott County Mobile Crisis Response Services (Canvas) at (952) 818-3702.
• If someone needs to schedule an urgent mental health appointment, call the Scott County Mental Health Center at (952) 496-8481 (Monday through Friday, from 8 a.m. to 4:30 p.m.).
• Additional resources and information can always be found online at https://southmetroroundtable.org/south-metro-connect-to-care.
Of course, in any immediate emergency (particularly when harm to self or others is possible), calling 911 remains the best option.