How do you report feedback or problems if staff aren’t there?

We have processes in place to help members report technology issues, space problems, or other concerns. To access the Extended Access Feedback Form, click here or conveniently visit the Extended Access section of the Scott County Library app "Scott Lib MN" (available on iOS and Android).  

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1. What is Extended Access?
2. Why is Scott County Library pursuing this service?
3. How does it work?
4. Who can sign up for and use Extended Access?
5. Do library users have to pay to use this service?
6. Can an Extended Access member bring guests or family members such as children?
7. How will the library be safe when staff aren't there?
8. How do you report feedback or problems if staff aren’t there?
9. Will I still be able to talk to a librarian?
10. Once I sign up, will I be able to use the service immediately?
11. Are you planning to add Extended Access to other Scott County Library locations?
12. Do I have to live in Scott County to use Extended Access?
13. What research did you do to establish your best practices?
14. Who can I contact to ask questions about implementation?