Once I sign up, will I be able to use the service immediately?

Depending on timing, you should be able to use the service within 24 hours of registering. After you turn in your membership agreement, our staff takes a few extra back-end steps to add the privilege to your library card. You will be notified by email when it's turned on. 

If you are an Extended Access member who is experiencing access issues with your library card, contact our Technology Team: [email protected] 

Show All Answers

1. What is Extended Access?
2. Why is Scott County Library pursuing this service?
3. How does it work?
4. Who can sign up for and use Extended Access?
5. Do library users have to pay to use this service?
6. Can an Extended Access member bring guests or family members such as children?
7. How will the library be safe when staff aren't there?
8. How do you report feedback or problems if staff aren’t there?
9. Will I still be able to talk to a librarian?
10. Once I sign up, will I be able to use the service immediately?
11. Are you planning to add Extended Access to other Scott County Library locations?
12. Do I have to live in Scott County to use Extended Access?
13. What research did you do to establish your best practices?
14. How has the community responded?
15. Who can I contact to ask questions about implementation?