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If we have your email on file, you can reset it by logging in to our catalog.
You can also contacting any Scott County Library.
The best way to manage your whole account is through the library catalog. Sign in with your library card and PIN. You can renew your checked out items from My Account.When an item is coming due, an attempt will be made to renew it automatically for another 3 weeks. You will receive an email reminder 3 days before an item(s) due date informing whether materials have been automatically renewed or need to be returned. You can also renew items through the library catalog. Sign into My Account with your library card and PIN.
The best way to manage your whole account is through the library catalog. Sign in with your library card and PIN. Click on My Account to see what you have checked out and on hold. You can see the physical items you have out as well as electronic items.
If you know your current PIN, log into your account and change it in your My Account settings. If you've forgotten your PIN and have an email on file, follow the link to reset your PIN. Check your junk email folder for the reset link.
You can also change your PIN by contacting any Scott County Library.
If you still live in Scott County, we just need to verify your address, phone number, and email address. Simply contact us in the way that works best for you.
Log into your account with your library card and PIN. There you'll see your preferences, holds, checkouts, and library fees (if you have any).
You can pay library fines in person with cash or check.
You can also pay online with a credit card. Simply log into your account with your library card and PIN. Choose the Fines tab and click on ProPay Credit Card Payments.
All Scott County Libraries offer exam proctoring services. There is no cost for proctoring but we reserve the right to limit this service and we are unable to proctor certain types of exams.
It is the student’s responsibility to verify that our guidelines are acceptable to their institution. View our guidelines on our Exam Proctoring page.
Before a test is scheduled, you must complete our online form - tests must be scheduled at least two days in advance. Since the date or time you want may not be available it's best to schedule an exam in as far advance as possible. Contact your library for more information on proctoring.
eBooks (Cloud Library): 21 day checkout
eAudiobooks (Cloud Library & RBdigital): 21 day checkout
10 titles from Cloud Library (eBook and/or eAudiobook)
10 titles from RBdigital (eAudiobook)
cloudLibrary: As long as there are no holds on a title, a Renew button will appear in your My Books tab 3 days prior to your loan expiring.
RBdigital: Up to a maximum of 2 renewals per item.
Yes! Refer to the help pages for more information.
Yes! You can have up to 10 items on hold for each platform (Cloud Library, RBdigital).
Click on the Cloud Library Frequently Asked Questions link below and browse for your question.
Need more help, or not seeing your question? Use the Ask a Librarian form to submit your question.
Errors are uncommon in Cloud Library, but when they do pop up they're easy to resolve. Click the Cloud Library Common Issues link to see all error messages. When in doubt, restart your device or uninstall and reinstall the app.
Need more help? Use the Ask a Librarian form located on the library homepage.
Yes! If you start reading/listening on one device, you can jump over to another device without losing your spot. Just make sure you have a strong WiFi signal on both devices so your reading/listening history is saved and available to be reopened.
When jumping between networks or between online and offline reading there can be syncing issues between devices. For instance, if you read ahead on one device while disconnected from the internet and then start reading on another device that is connected to the internet, you will pick up at an earlier place in the book. Ensuring a strong internet connection is the easiest way to make sure the titles and reading spot is kept between devices.
Click on RBdigital Support below, then browse for your answer in the tabs. You can submit a ticket using their online form.
Need more help? Please call RBdigital Support at 1-877-772-8346, Monday - Friday from 7:30 AM to 6:00 PM CST or via email firstname.lastname@example.org.
Click on the RBdigital Help link, and browse for your answer in the FAQs. You can also submit your question to their support team. Need more help? Use the Ask a Librarian form located on the library homepage.
Every few years we update your contact information. Contact your library to renew your library card. Or use the Ask a Librarian form to send in your full name, library card number, current Scott County address, phone number, and email address.
There is no limit to the number of magazines you can check out. Magazines remain checked out until you delete them (they have no due date), and can always be downloaded again.
There is no limit to the number of magazines you can check out. Magazines remain checked out until you delete them (they have no due date).